FAQ's
Q: How long does delivery take?
A: Delivery of in stock items is usually within 5-10 working days, deliveries abroad can take 10-15 working days
Q: I ordered a Pre-Order item, when will it be shipped?
A: Pre-orders are approximately 6 weeks to dispatch from date of your order.
Q: Where is the Bohs Store located?
A: The Bohs Store is located at the following address:
Unit 3 Glasnevin Business Centre
Ballyboggan Road
Dublin 11 D11 KWF8
Q: What are the Bohs Store opening hours?
Opening Hours: Monday to Friday 10.00 am to 1.00 pm.
CLOSED WEDNESDAYS
Q: How can I contact the Bohs Store?
A: The best way to contact us is by email - store@bohemians.ie
Q: Can I track my order?
A: All orders for merchandise are sent with DHL and are fully tracked. You will receive a tracking number by email or text once your order is processed and the item is dispatched. Please note live tracking is only possible when your package is scanned at the DHL depot. We also use An Post for small items like keyrings and badges etc - these packages are not tracked but usually arrive within a couple of days depending on your location.
Q: Can I return items purchased online in-store?
A: Yes, our store is open at the address above and as per the hours listed above. We accept returns from online purchases for exchange or refund in line with our returns policy. Please see here:
https://www.shop-bohemianfc.com/pages/shipping-returns
Please note we do not offer refunds for in-store purchases.
Q: How long does it take to process a refund?
A: Once your returned item is received back with us safely, we will process your refund and you will be emailed to confirm. Refunds can take up to 10 working days to appear back in your account.
Q: Where can I find a Size Guide?